Sales Support Specialist

We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change.

About the Unit

Sales Support Specialist plays a critical role in supporting the Sales & Marketing team by ensuring efficient execution of sales and marketing processes, compliance with company standards, and strong collaboration with both internal and external stakeholders. The position requires a detail-oriented, proactive individual with strong organizational and communication skills.

Responsibilities

1. Sales support

Manage distributor contracts and ensure timely changes/renewals.
Prepare and release monthly price lists, promotional programs, and bonus announcements.
Compile and submit monthly fertilizer import reports.
Handle customer complaints and requests, ensuring timely and professional resolution.
Assist in other ad hoc tasks assigned by the Sales & Marketing Manager.

2. Marketing support

Coordinate production and distribution of promotional gifts.
Manage vendor and agency payments and support marketing material control.
Collaborate with external agencies on research projects (e.g., customer engagement, brand awareness).
Support the development, deployment, and continuous improvement of Yara’s digital tools (Repsly, Yara FarmCare, Yara Connect).
Assist in other ad hoc tasks assigned by the Sales & Marketing Manager.

3. Other responsibilities

Adhere strictly to Yara’s compliance standards and Code of Conduct.
Uphold and promote Yara’s values, culture, and reputation with all stakeholders.
Actively contribute to Diversity, Equity, and Inclusion (DEI) initiatives.
Support Yara’s HESQ performance and foster a culture of safety and responsibility.
Volunteer as an ambassador in company engagement activities and cross-functional projects.
Support sales to distributors, retailers, and customers through effective network development.
Contribute to sales forecasts and distributor targets across both B2B and B2C channels.
Implement strategies to grow value chain partners, including traditional and e-commerce channels.
Coordinate pricing and promotional policies aligned with Sales & Marketing objectives.
Serve as a point of contact for customer inquiries and ensure customer satisfaction through responsive support.

Profile

Bachelor’s degree in Marketing, Business, or related field.
Minimum 2 years of relevant experience.
Strong proficiency in Microsoft Office.
Good written and verbal English skills.
Strong analytical, problem-solving, and decision-making abilities.
Customer service mindset with the ability to handle complaints professionally.
Self-motivated with excellent communication and teamwork skills.
Growth mindset, optimistic attitude

Additional Information

Works proactively to achieve objectives.
Strong problem-solving and communication skills.
Able to collaborate effectively in a team or work independently
Positive attitude with a growth mindset.

Contact details

HR Dept via email : yaravn.jobs@yara.com

Apply no later than

By 30 May 2026

Knowledge grows through differences
Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do. To deliver on this, Yara has firmly anchored Diversity, Equity & Inclusion (DE&I) in our business strategy and has more than 400 employees worldwide involved in D&I ambassadors networks.

As part of our recruitment process, where permitted by local law, we may conduct reference and background checks. These checks will only be performed when deemed necessary for the nature of the job. Candidates will be informed by HR before any background checks are initiated.