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Date posted:  Aug 4, 2022
Location: 

Vilnius, LT

Job Function:  Supply chain
Job Type:  Permanent
Job Requisition ID:  12152

Customer Service Specialist (Dutch) at YARA_EBS

We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change.

About the Unit

 

Founded in 1905 to solve the emerging famine in Europe, Yara has established a unique position as the industry’s only global crop nutrition company. The company operates an integrated business model with around 17,000 employees and operations in over 60 countries. In 2021, Yara reported revenues of USD 14.4 billion.


Headquartered in Oslo, Yara opened its office in Lithuania in 2018. Yara European Business Services (EBS) is now set to expand even further and evolve as valued partner that delivers results. 


Yara is welcoming applications of Ukrainian people in Lithuania. Please note the hiring process has been simplified.

Responsibilities

 

  • Build and maintain relations with internal and external customers
  • Together with the team develop and implement solutions to increase customer satisfaction
  • Focus on the customer: communicate solutions and follow up on daily tasks
  • Deliver all orders to colleagues in Transport Management
  • Manage billing documents, return and diversion cases
  • Be a role model of Yara’s culture where health, environment, safety and quality are a top priority

Profile

 

  • Fluent/native in English
  • Good Dutch language skills (Level B2 or higher)
  • Relationship builder 
  • Excellent communicator
  • Supportive team player
  • Result-oriented 
  • Consistent performer 
  • Preferably experienced in Customer Service or Supply Chain
  • Based in Vilnius or willing to relocate

We Offer

 

  • Personal and proficient development
  • Career opportunities, including subject matter experts, leading or global virtual roles
  • Social wellbeing-oriented package
  • Hybrid working model with home office allowance
  • Modern office environment (eco-friendly office with lounge, game room and other areas)
  • Scandinavian culture supporting continues improvement culture
  • Strong company values and orientation towards people
  • Much more benefits are waiting for you from the day one

Offered Salary


We offer salary from 1736 Eur to 2603 Eur/month gross (before taxes, language premium included).

Contact details


My name is Lukas Balčiulis and I am looking for Customer Service Specialist to join my team! If you have any questions about the role itself, team or main challenges here, you can reach me via email lukas.balciulis@yara.com


Please send you CV by clicking the button “Apply now”.

Apply no later than


August 12, 2022
 

Please note that we will start selection process immediately and might close the vacancy prior to the deadline. 

Knowledge grows through differences
Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do. To deliver on this, Yara has firmly anchored Diversity & Inclusion (D&I) in our business strategy and has more than 400 employees worldwide involved in D&I ambassador networks. 


Job Segment: Supply Chain, Supply, Operations